HOW THE CUSTOMER JOURNEY IMPROVES DIGITAL MARKETING

How the Customer Journey Improves Digital Marketing

How the Customer Journey Improves Digital Marketing

Blog Article

The customer journey is the path someone takes before they decide to buy something. It starts when they first hear about a product and continues through research, interest, and finally making a purchase. This journey helps marketers know what to say and when to say it.


At the first stage, customers are just learning. They might see a post, ad, or video that introduces them to the brand.


They want to know if the product fits their needs, how much it costs, and what other people say about it. Giving clear and honest information at this stage builds trust.


Even in busy niches like Slot Gacor, following the customer journey helps brands connect better. Instead of just pushing sales, they focus on helping people feel comfortable and informed before buying.




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