Customer Journey and Its Role in Digital Marketing

Customer Journey and Its Role in Digital Marketing

Blog Article

The customer journey is the process someone goes through before they buy a product. Digital marketing helps guide this journey with the right messages.

 

At the start, people may just be exploring. They might click on an ad or watch a short video. Later, they may want more detailed information, such as product benefits, reviews, or price comparisons before buying.

 

Even in competitive areas like Slot Gacor, understanding this journey helps brands connect better with their audience. By using digital tools, businesses can follow how customers behave online.

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